Staff · All direct bookings

Payments & refunds

Every booking taken directly on hotelshiki.com, across all three properties, read from Stripe. Bookings that came through an OTA are in Beds24, not here. Cancelling applies the Firm policy: full refund 30+ days before arrival, 50% from 30 to 7 days, none after.

Total paid
¥0
0 payments
Refunded
¥0
0 cancellations
SHIKI keeps
¥0
paid minus refunds
Incomplete checkouts
0
card not entered

Booking chart

Paid Awaiting payment Cancelled Today

Transactions

DateGuestStayCardPaidRefundedStatusGuest cancels on
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The record is Stripe itself: each payment carries the booking details in its metadata. "Stripe" under a reference opens it in the Stripe dashboard.